Terms of Service

Last updated: July 10, 2026

NO DELIVERABILITY OR RESULTS GUARANTEE. Email Fire Domain provides software automation for domain warmup behavior (including seed-style engagement loops, ramp scheduling, and AI-assisted natural replies). We do NOT promise inbox placement, primary-tab delivery, open rates, spam-folder avoidance, Google/Microsoft reputation scores, list growth, or revenue. Contact: support@emailfiredomain.com.

These Terms of Service ("Terms") govern access to and use of https://emailfiredomain.com and the Email Fire Domain service (the "Service") operated by FiveToClose ("we," "us," or "our"). Email Fire Domain is another product of the brand FiveToClose.cloud.

By accessing the site, creating an account, connecting mail credentials, starting a subscription, or using the dashboard, you agree to these Terms, our Privacy Policy, and Disclaimer. If you do not agree, do not use the Service.

1. Description of the Service

The Service is a subscription SaaS product intended to help operators warm sending domains in a hands-off manner after account setup and payment. Features may include:

Google OAuth sign-in and mandatory TOTP two-factor authentication
Per-domain subscription billing via Stripe
Domain registration in the dashboard and ownership verification (e.g. DNS TXT token)
SMTP and IMAP connection settings you supply for your mailbox/domain
Automated warmup ramps and seed-style engagement cycles (send, spam-rescue tracking, open tracking, human-like replies)
AI-assisted generation of short natural message text (with rules such as avoiding em-dash / robotic phrasing where implemented)
Dashboard metrics, job status, and event history

The Service is provided "as is" and "as available." Features may evolve. We may change algorithms, ramp schedules, controlled-recipient engagement methods, AI models, or verification methods to improve operations or respond to provider changes. We do not present unobserved engagement as provider-confirmed evidence.

2. Eligibility

You must be at least 18 years old (or the age of majority where you live) and able to form a binding contract. You may not use the Service if you are barred under applicable law or if we have previously suspended your account.

3. Accounts and security

Access requires Google sign-in. You must provide accurate information and maintain control of the Google account you use.
You must complete authenticator (TOTP) 2FA setup and keep your device and backup codes secure.
You are responsible for all activity under your account.
Notify support@emailfiredomain.com immediately of any unauthorized use or suspected compromise.
We may suspend or terminate accounts for security risk, fraud, abuse, or Terms violations.

4. Subscriptions, pricing, and billing

Unless otherwise stated at checkout, subscriptions are billed per sending domain, not as a flat fee for an unlimited number of domains under one account. Each sending domain you warm requires its own paid seat (subscription).

Warmup: USD $9.99 per domain per month or USD $99 per domain per year
Warmup + ESP Proof: USD $29.99 per domain per month or USD $299 per domain per year
Done-For-You Setup: USD $197 one-time for the scope stated at checkout
Deliverability Recovery Sprint: starts at USD $497; additional work requires a separate quote and approval

Multi-domain example (illustrative only): warming three (3) sending domains costs USD $29.97 per month (3 × $9.99) or USD $297 per year (3 × $99) if each domain is on the matching plan. Pricing is additive: more domains mean more seats and higher total charges.

An annual plan covers one sending domain for twelve (12) months. It does not include unlimited domains, additional domains, or account-wide multi-domain rights unless we expressly state otherwise in writing at checkout.

Prices are in United States dollars and may exclude applicable taxes. We may change prices for future periods; existing subscriptions renew at the rate you agreed unless we notify you as required by law or Stripe settings.

Billing is handled by Stripe. By subscribing you authorize recurring charges until you cancel. You may cancel via the Stripe customer portal or by emailing support@emailfiredomain.com before the next renewal. Cancellation generally takes effect at the end of the current paid period for that domain seat.

Fees are non-refundable once a billing period starts, including if you are dissatisfied with warmup results, metrics, or deliverability outcomes, except where required by law or where we expressly offer a refund in writing.

Failed payments may result in suspension of paid features until resolved.

One-time service purchases do not include registrar, mailbox-provider, ESP, or other third-party fees. You must provide timely access and information. We do not begin work outside the stated scope without your approval.

4A. Affiliate program and Stripe Connect

If you join the Email Fire Domain affiliate program, you may earn a commission (currently thirty percent (30%) of referred paid plan amounts, unless we publish a different rate) on qualifying subscriptions attributed to your referral link (cookie window currently sixty (60) days).

Commissions are tracked in your affiliate dashboard as pending balances. Payout hold: commissions become payable only after a hold period of forty-five (45) days following the referred customer's paid conversion (or such other hold period as we publish or configure, e.g. sixty (60) days). The hold is intended to allow time for refunds, chargebacks, and payment disputes. Amounts still within the hold window are not transferable.

Payouts are made via Stripe Connect Express: you must complete Stripe's identity and bank onboarding for a connected account. When your Connect account can receive transfers and your cleared (post-hold) balance meets the minimum payout threshold (default USD $10, or as configured), we may automatically transfer eligible commissions to your connected account, and/or you may request a payout from the affiliate dashboard.

Transfers depend on available platform balance (customer payments settling in Stripe), Connect account status, and Stripe network rules. We may hold, reverse, claw back, or refuse commissions for fraud, self-referral, chargebacks, refunds, Terms violations, or Stripe disputes—including after a transfer where permitted by law and Stripe. Affiliates are responsible for their own tax reporting. Manual alternative payouts (e.g. PayPal/Wise) are only available if we expressly agree in writing.

5. Your mail credentials and domains

By connecting SMTP/IMAP or similar credentials you represent and warrant that:

You own or are fully authorized to use each domain and mailbox you connect
You have the right to grant us access to send and receive mail as needed to operate the Service
Credentials you provide are accurate and will be kept updated
You will use app passwords or least-privilege credentials where available

You authorize us to use those credentials solely to provide the Service (warmup sends, engagement loops, metrics, support debugging with your consent). You remain solely responsible for your mail servers, DNS (SPF/DKIM/DMARC), provider limits, and any blocks or suspensions imposed by Google, Microsoft, or other carriers.

6. Your responsibilities and compliance

You agree that you will:

Use the Service only for lawful purposes
Comply with CAN-SPAM, CASL, GDPR, CCPA/CPRA, and all other applicable marketing, privacy, and anti-spam laws
Comply with your ESP, Google Workspace, Microsoft 365, and other provider acceptable-use policies
Not use the Service to send phishing, malware, scams, hate, illegal offers, or non-consensual bulk mail
Not upload or demand that we host your marketing "clicker" or stolen lists as seed assets
Not attempt to reverse engineer, overload, scrape, or disrupt the Service
Not resell access without written permission

You are solely responsible for the content of any messages, the quality of any lists you later mail, and the consequences of your sending after warmup.

7. No guarantees of results

We make no warranties or guarantees regarding inbox placement, deliverability, engagement rates, domain or IP reputation, spam folder rates, promotions-tab placement, or business results. Warmup is an assistive process. Outcomes depend on factors outside our control, including prior domain history, content, list quality, volume, complaints, ISP algorithms, and infrastructure. Dashboard scores and estimates are operational indicators only, not promises.

8. Seed engagement and AI

The Service may use automated controlled-recipient engagement and third-party mailbox infrastructure. Dashboard engagement outcomes require recipient-mailbox observation; an accepted SMTP send alone is not reported as an open, rescue, or reply. AI may draft short human-like messages and replies. AI text is not legal, compliance, or deliverability advice. You are responsible for reviewing configurations and ensuring your overall sending program remains lawful.

9. Intellectual property

The Service, branding, software, UI, and documentation are owned by FiveToClose / Email Fire Domain or our licensors. Subject to these Terms and a paid subscription where required, we grant you a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes. You retain rights to your domains and content; you grant us a license to process them only as needed to operate the Service.

10. Third-party services

The Service depends on third parties including Google, Stripe, AI providers, hosting providers, and mail carriers. We do not control their availability, policies, or pricing. Your use of third-party services is subject to their terms.

11. Suspension and termination

We may suspend or terminate access immediately if we reasonably believe you violated these Terms, pose a security or abuse risk, fail to pay, or if required by law. You may stop using the Service and cancel your subscription as described above. Provisions that by nature should survive (including disclaimers, liability limits, indemnity, and payment obligations incurred) will survive termination.

12. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR EFFECTIVE FOR ANY PARTICULAR DOMAIN OR CAMPAIGN.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FIVE TO CLOSE, EMAIL FIRE DOMAIN, AND THEIR OPERATORS, AFFILIATES, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, DELIVERABILITY, OR BUSINESS OPPORTUNITY, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICE IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM (OR USD $50 IF YOU HAVE NOT PAID US).

14. Indemnity

You agree to indemnify, defend, and hold harmless FiveToClose, Email Fire Domain, and their officers, agents, and contractors from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: your use of the Service; your domains, mailboxes, credentials, and messages; your mailing lists and campaigns; your violation of law or third-party rights; or your breach of these Terms.

15. Changes to the Service or Terms

We may modify the Service or these Terms. We will update the "Last updated" date when Terms change. Material changes may be communicated via the site or email when practical. Continued use after changes constitutes acceptance.

16. Governing law

These Terms are governed by the laws of the United States and the State of Texas, without regard to conflict-of-law rules, unless mandatory consumer protections in your jurisdiction require otherwise. Venue for disputes shall be in courts located in Texas, USA, except where prohibited.

17. Miscellaneous

If any provision is unenforceable, the remainder stays in effect. These Terms, the Privacy Policy, and the Disclaimer are the entire agreement regarding the Service. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

18. Contact

Questions about these Terms:
support@emailfiredomain.com
Email Fire Domain · FiveToClose.cloud